Privacy Policy

Last updated: 27 April 2026

This Privacy Policy describes how AdvReferenceGen, operated by AIAS – AI Automation Solutions ("we", "us", or "our"), collects, uses, and shares information when you use our document reference management platform (the "Service").

1. Information We Collect

1.1 Information You Provide

  • Account Information: Company name, email address, phone number, and password when you create an account.
  • Profile Data: Company logo, address, website, and settings you configure in your dashboard.
  • Document Data: Document references, descriptions, and related metadata you create using the Service.
  • Payment Data: Billing name and email. Payment card details are processed by PayPro Pakistan and are not stored on our servers.
  • Communications: Any messages or feedback you send to us.

1.2 Information Collected Automatically

  • Log Data: IP address, browser type, pages visited, and timestamps of access.
  • Cookies: Session cookies required for authentication. We do not use tracking or advertising cookies.
  • Usage Data: Feature usage patterns to improve the Service.

2. How We Use Your Information

  • To provide, maintain, and improve the Service.
  • To process transactions and manage your subscription.
  • To send transactional emails (verification, password reset, reference notifications).
  • To respond to your inquiries and provide customer support.
  • To detect and prevent fraud, security incidents, and abuse.
  • To comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We may share data with:

  • Service Providers: Hosting, email delivery, and payment processing (PayPro Pakistan) — under strict confidentiality agreements.
  • Legal Requirements: If required by law, court order, or regulatory authority.
  • Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete your personal data within 30 days, except where retention is required by law.

5. Data Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords (bcrypt), access controls, and regular security reviews. No method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Export your document data.
  • Withdraw consent where applicable.
  • Object to processing of your data.

To exercise these rights, contact us at: privacy@aias.pk

7. Cookies

We use only essential session cookies for authentication. We do not use marketing or tracking cookies. See our Cookie Policy for details.

8. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this policy periodically. We will notify you via email or an in-app notice before changes take effect. Continued use of the Service after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

AIAS – AI Automation Solutions
Email: privacy@aias.pk
Website: https://advdrg.youbuy.my